Frequently Asked Questions

Please read our FAQ before sending us a message.

On each product page, you will find advice on the size of the product (below the size selection).
These tips are the result of our experience, the fitting of each product and feedback from our customers.
You will also find a size guide, it will allow you to find the right size using your measurements.

If the size does not appear, it is no longer available. However you can contact us, it is always possible to order an item from the supplier

YES. For any product purchased on Zillion-Leather.com, you benefit from the legal guarantee of conformity. We also offer you a LIFETIME warranty extension because we know that leather accompanies its wearer for many years. We then take charge of any manufacturing defect that is not due to normal wear and tear on your garment, and this, without time limit. You can choose it when validating your basket. Your purchase is then GUARANTEED FOR LIFE!

International Delivery: Ship Your Style Worldwide!

At Zillion Leather, we take pride in offering fast and reliable international delivery, allowing you to get your favorite leather jacket no matter where you are in the world.

Les retours sont offerts pour toute demande d’échange ou d’avoir. Pour une demande de remboursement, vous pouvez choisir de renvoyer votre colis par vos propres moyens ou imprimer notre bon de retour

– By credit card: payment by credit card is made through the Banque Populaire bank’s secure server. Your order will be cashed upon registration of your order.
 
– By bank transfer: our bank details will be mentioned during the validation of your order, do not forget to indicate the order number in the wording of the transfer. Your order will be shipped upon receipt of the transfer.
 
– By Paypal: Use your Paypal account to pay for your order securely. You can use your account balance or any payment method linked to it. You can choose a payment by Paypal Express during the basket in order to order without creating an account!

YES, all bank card payment transactions take place on the Banque Populaire’s secure server. This, of course, uses sophisticated encryption techniques that allow you to
guarantee optimal security. Your bank details do not circulate unencrypted at any time and only the bank is in possession of this data.

It is possible to return an item to us for exchange or refund within 90 days of receipt of your package. Cuir-City.com supports the return costs for any request for exchange or credit note, the return costs remain your responsibility for a refund request.

  CUSTOMER SERVICE  

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Our customer service is available

Monday to Friday from 9h30 to 6h00, and Saturday from 9h00 to 17h00 

 07 50 28 80 90

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